Privacy Policy

Last Updated: March 01, 2026

This Privacy Policy ("Policy") explains how ISYS Technologies, its affiliates, subsidiaries, and assigns ("VLinknow", "ISYS", "we", "us", or "our") collect, use, store, share, and protect information relating to users ("you", "your", or "User") of the website https://vlinknow.com ("Website") and related products, software, platforms, APIs, and services ("Services").

By accessing or using the Website or Services, you agree to the collection and use of your information in accordance with this Policy.

This Policy is an electronic record under the Information Technology Act, 2000, and does not require physical or digital signatures.

1. SCOPE OF THIS POLICY

This Policy applies to:

• Information collected through the Website and Services
• Information collected through emails, customer support, APIs, and communications
• Information made available on third-party platforms where linked to our Services

If you use the Services on behalf of a company or other legal entity ("Entity"), you represent that you are authorized to bind such Entity to this Policy.

2. INFORMATION WE COLLECT

2.1 Information You Provide

When you register, subscribe, or use certain features, we may collect:

• Name
• Email address
• Mobile number
• Gender
• Date of birth
• Address
• Billing and payment details
• Bank account or transaction details (where applicable)
• Username and password
• Any other information required to provide Services

2.2 Information Collected Automatically

We may automatically collect:

• IP address and approximate location
• Device information (device ID, model, operating system)
• Browser type and usage data
• Website interaction data
• Cookies and similar tracking technologies
• Email and customer support interactions

3. PURPOSE OF COLLECTION AND USE

We use your information to:

• Provide, operate, and improve our Services
• Personalize your experience
• Process payments and subscriptions
• Provide customer support and troubleshooting
• Communicate service updates and administrative notices
• Send marketing communications (with opt-out options)
• Conduct analytics, research, and product development
• Detect and prevent fraud or misuse
• Comply with legal and regulatory requirements

4. PUBLICLY AVAILABLE INFORMATION

Information voluntarily shared by you in public areas of the Website (e.g., forums, comments) becomes publicly accessible and is not treated as personal information under this Policy.

5. USER RESPONSIBILITIES

You agree to:

• Provide accurate, current, and complete information
• Keep your account credentials secure
• Update your information when required

ISYS shall not be responsible for issues arising from incorrect or outdated information provided by you.

6. DATA SECURITY

We implement reasonable security practices, including:

• Administrative, technical, and physical safeguards
• Encryption of sensitive data during transmission
• Restricted access to personal information

However, no system is completely secure. You acknowledge that data transmission over the internet carries inherent risks.

7. DATA RETENTION

We retain personal information:

• As long as your account remains active
• As required to provide Services
• As necessary to comply with legal obligations

You may request deletion of your personal data by contacting hello@vlinknow.com, subject to legal and regulatory requirements.

8. YOUR RIGHTS AND CHOICES

You may:

• Request correction of inaccurate information
• Withdraw consent for certain processing activities
• Opt out of marketing communications
• Request deletion or restriction of processing

Some Services may be unavailable if required information is withdrawn.

9. SHARING OF INFORMATION

We may share your information with:

• Service providers and vendors under confidentiality obligations
• Payment processors, auditors, and consultants
• Government or legal authorities when required by law
• Successor entities in case of merger, acquisition, or restructuring

We do not sell personal information to third parties.

10. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

• Improve Website functionality
• Analyze usage patterns
• Personalize content

You may control cookies through browser settings, though disabling them may affect functionality.

11. THIRD-PARTY LINKS AND ADVERTISEMENTS

The Website may contain links to third-party websites or advertisements. ISYS is not responsible for the privacy practices or content of such third parties.

12. GOVERNING LAW AND JURISDICTION

This Policy shall be governed by the laws of India.

Courts at Mumbai, India shall have exclusive jurisdiction.

13. POLICY UPDATES

We may update this Policy from time to time. Changes will be posted on the Website with the updated date. Continued use of the Services constitutes acceptance of the revised Policy.

14. GRIEVANCE REDRESSAL

If you have questions, concerns, or complaints regarding this Policy or the handling of your information, please contact:

15. EXPRESS CONSENT

By using the Website or Services, you expressly consent to the collection, use, storage, and disclosure of your information in accordance with this Policy and applicable Indian laws.